Warranty Policy

We are committed to providing high-quality watches, which is why all watches purchased through our website are covered by a warranty.

Warranty Period

All watches come with a 12-month warranty from the date of purchase against manufacturing defects.

What Does the Warranty Cover?

The warranty covers the following:

- Any manufacturing defect in the watch movement
- The watch stopping due to a manufacturing fault
- Issues with movement mechanism

What Is Not Covered?

The warranty does not cover:

- Breakage or scratches resulting from use
- Water damage unless the watch is water-resistant and used within the stated limits
- Battery wear or normal battery depletion
- Damage caused by drops, shocks, or impact
- Any repair attempt or opening of the watch outside our service center

How to Claim the Warranty

If you experience any issue, please contact our customer service team and provide:

- Your order number
- A photo or video showing the issue
- The purchase date

The watch will be inspected, and if a manufacturing defect is confirmed, it will be repaired or replaced depending on the case.

Inspection & Processing Time

Inspection and repair procedures typically take 3 to 7 business days.

Important Notes

- The warranty is valid only with the purchase invoice or order number
- The warranty is non-transferable
- The store reserves the right to replace the product with a similar item if the same model is unavailable